FAQs

1) Who are we?

Umang Creations is leading E-commerce jewellery startup company; its roots are deep in the field of jewellery!

2) What does Umang Creations do?

Umang Creations, the name itself speak of crafting Happiness. Our artisans uniquely crafted jewellery,cause we understand the true value of every relationship. With the experience of more than 20+ years is he focus from the design to the packaging, to delivery, and all the way to the styling visuals we lovingly create every day.

We work on three pillars Quality, Purity and Assurity for joyful moments.

3) What is Umang Creations offering? 

We are here to offer you, Exclusive Gold & Diamond Jewellery, 925 Sterling Silver Jewellery, Fashion Jewellery, Customized Gold & Diamond Jewellery, Customized Fashion Jewellery, Corporate Gifts, God Idols, Antique Jewellery and more…We deliver your favourite jewellery / products at your doorstep in PAN India.  

4) Umang Creations jewellery and products are certified / quality products?

Ans - Yes, Umang Creation ensures its quality stands throughout the process ensuring consistent premium quality. 

We are selling certified Gold and Diamond Jewellery, and 925 Sterling Silver Jewellery. Our Gold and Diamond Jewellery and 925 Sterling Silver jewellery all are hallmarked. We sell Pure Gold and Silver Plated god idols and photo frames also.Our Gold and Silver Plated God idols and photo frames all are guaranteed/warranted. 

We are following the Bureau of Indian Standard (BIS); Gemology Institute of America (GIA) and International Gemological Institute (IGI) diamond grading standards.

5) Do Umang Creations provide the certificate of diamond jewellery?

Yes, Umang Creations provide the GIA / IGI / AGS Certificate of Diamond Jewellery. 

6) Umang Creations Offers Customized Jewellery Options?

Yes, You Dream It, We create it!

Umang Creations offers customized Gold & Diamond Jewellery and Customized Fashion Jewellery.

For Customized Gold and Diamond Jewellery:-

You just need to share your favourite jewellery design photos with us. We will make it within 15 to 20 days for more information and discussion you can feel free to contact us on M:- 9313619535 / 9974117161. We are just one phone call away from making your favourite jewellery design and delivering your favourite jewellery at your doorstep in PAN India. 

Terms and Conditions for Customized Gold and Diamond Jewellery. 

1) After seeing your favourite jewellery design photo, we will share the detailed quotation.

2) Once you accept and agree to our terms and conditions and you give the order confirmation after that we will go forward with making your favourite jewellery.

3) We gave 99% assurity for making the same jewellery as per the photo shared by you. 

4) 100% Payment Advance.

For Particular Making Customized Diamond Ring – you need to share with us your finger ring size if you know that or give your appointment on phone our craftsmen come to your home for taking your perfect ring size. (Note: - Home Visit Service Available only for Gujarat.)     

7) Is Umang Creations Show their Diamond Jewellery / 925 Sterling Silver Jewellery / Fashion Jewellery Collections / Gold and Silver Plated God Idols / Gold and Silver Photo Frame on Video Call? 

Yes, the only particular selected collection we can show on video call based on the appointment. 

8) Do Umang Creations take the bulk order?

Yes, Umang Creations taking the bulk orders in particular corporate gifting collections like Silver Coins, Gold and Silver Plated God Idols, Gold and Silver Plated Photo frames and many more… for bulk orders you can feel free to contact us on M:- 9313619535 / 9974117161. We are just one phone call away from providing our corporate gifting collections for your valuable stakeholders. We are delivering our corporate gifting collections at your doorstep in PAN India.

9) Does the buyer get a Tax Credit?

Yes. We are a registered GST Service Provided Company, and we pass on the GST Credit if the customer mentions / provides their GST credentials.

10) Hello, I am Mr Neel Patel from Ahmadabad, Gujarat. But right now i am in Bengaluru for a business meeting; upcoming sunday our wedding anniversary coming and i want to send a surprise gift to my wife! Is there any possibility of sending a gift to my wife? How umang creations will help me out in these situations? 

Hello Neel Sir, Thank you so much for reaching out. You no need to worry sir! We are here for taking care of your relationship with our expertise to make them more valuable! You just select and purchase the jewellery from our website; if you facing any difficulties in selecting jewellery you just call us on M:- +91-9313619535 / 9974117161 we will suggest you the best jewellery for your love once! Please share a proper delivery address with us; we will wrap the special gift pack for your loved ones and deliver at a particular address at particular time. 

11) Hello, I am Mrs Josephine Bhatt from Philadelphia, Pennsylvania USA. I want to send 25 GM – 2 silver coins and 1 silver plated krishna idol to my mother in law home at Rajkot! Is there any possibility of sending these two products to Rajkot? 

Hello Josephine Madam, Thank you so much for reaching out. You no need to worry madam! We are here 24*7 for taking care of your relationship with our expertise to make them more valuable! You just share the proper delivery address with us on M:- +91 – 9313619535 / 9974117161. We will deliver at a particular address at a particular time.